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Support and assistance

If you have any problems with placing the order, please contact us at: +48 600 281 342

Guidelines for the Buyer

  1. After selecting all products ordered, click CART to view its content.
  2. In the cart, you can change the quantity of products.
  3. In some browsers, the value of cart will update automatically, others will require you to click "Calculate order value".
  4. After the final value of the cart is shown, click "Shipping details".
  5. Specifying incorrect data will cause a delay in order processing. A correct email address is required for sending confirmations, while a phone number is required for contact made by the shipping company.
  6. In order to receive a VAT invoice, click "VAT Invoice" and fill out additional fields.
  7. To add a comment, check the "Comment" field and enter a message into the applicable space.
  8. After checking correctness of the order and all data required for processing the order, click "Place order and pay".
  9. Depending on the selected options and cart content, the shop may automatically redirect you to the online payment system handled by PayU or Przelewy24.